Cancellation Policy

✨ Cancellation, Reschedule & Refund Policy (🕒📞)

 

I respect your time — arriving punctually, keeping sessions smooth, and delivering your images within three weeks. As a mom of three, I understand that life happens! All I ask is open communication so I can stay flexible without impacting other clients.

 

✅ Running late or need to cancel?
Call or text: 678.459.5195

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✅ Deposits (💵)
• $50 non-refundable deposit required to secure your session date
• Can be transferred or gifted if you notify me 72+ hours in advance
• Valid for 90 days from cancellation; you’ll receive one reminder email before it expires

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✅ Refunds (💳)
• If you prepaid your full session and cancel within the 72-hour window, you’ll receive a refund minus the deposit
• Cancellations must be confirmed via call, text, voicemail, or email, and I’ll send you a confirmation within 24 hours

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✅ Completed Sessions (📷)
• No refunds after sessions, but if you’re unhappy, please contact me! I’m happy to offer solutions like a discounted redo, future session credit, or bonus image credits if we agree improvements are needed

 

📅 Booking Your Session

• Schedule online, by email, or by calling 678.459.5195
• $75 deposit due within 24 hours of booking to hold your date (non-refundable but transferable)

 

📸 What’s Included in the Session Fee

• Deposit to hold your date
• Photographer’s time on session day
• Professional editing of your images
• High-resolution digital images (based on your package)
• Private online gallery to view, download, and order prints or gifts

💡 Reminder: Full session fee is due the day of your session

 

⏳ Turnaround Time

• Final images delivered within 3-4 weeks
• Need a few images sooner? Let me know at the session — I’m happy to accommodate when possible
• During busy seasons, I’ll notify you in advance if delivery may be slightly delayed and offer solutions like partial early delivery or a credit

 

💰 Payment Methods Accepted

• Cash or check (in person)
• Online payments via:
 – PayPal: www.paypal.me/loveleephotography
 – Cash App: www.cash.me/$loveleephotography
 – Zelle: Send to 678.459.5195 or sharonda@lovelee-photography.com

 

💛 My Promise to You

I truly want you to have the best experience with Lovelee Photography. I welcome feedback, suggestions, and concerns — they help me grow and improve every day. Please don’t hesitate to reach out — I’m here to make sure you love your images!